PRIVACY POLICY

Last Updated: June 27, 2026

DISTURN (“we,” “our,” “us”) operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Service”). DISTURN is powered by Shopify, which enables us to provide and operate the Service.

This Privacy Policy describes how we collect, use, disclose, and process your personal information when you visit, access, use, purchase from, or otherwise interact with the Service.

By accessing or using the Service, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of information as described herein.

1. Personal Information We Collect

We may collect and process the following categories of personal information:

Contact Information

• Name
• Billing address
• Shipping address
• Telephone number
• Email address

Financial Information

• Payment information
• Transaction details
• Payment method
• Payment confirmation

Please note that payment card information is generally processed securely by our payment providers and is not stored directly by us unless required.

Account Information

• Username
• Password
• Account preferences and settings

   

  Transaction Information

• Products viewed
• Cart activity
• Wishlist activity
• Purchase history
• Returns, exchanges, and cancellations

Communications

Information contained in communications with us, including customer support inquiries.

Device Information

• IP address
• Browser type
• Device information
• Network connection information
• Unique identifiers

Usage Information

Information regarding how you interact with the Service, including browsing behavior and website activity.

2. Sources of Personal Information

We may collect personal information:

• Directly from you
• When creating an account
• When placing an order
• When contacting us
• When subscribing to communications

Automatically through the Service

• Cookies
• Analytics technologies
• Tracking technologies

From service providers

• Payment processors
• Shipping providers
• Analytics providers
• Customer support providers

From partners and third parties

• Advertising and marketing partners
• Social media integrations

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Operate and maintain the Service
• Remember preferences
• Improve website functionality
• Analyze website traffic and performance
• Personalize content and advertisements
• Detect fraud and maintain security

Types of cookies may include:

• Essential cookies
• Functional cookies
• Analytics cookies
• Advertising cookies

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of the Service.

4. How We Use Personal Information

We use personal information for the following purposes:

Providing and Improving Services

Including:

• Processing payments
• Fulfilling orders
• Shipping products
• Managing accounts
• Processing returns and exchanges
• Providing personalized shopping experiences
• Improving website functionality

Marketing and Advertising

Including:

• Sending promotional communications
• Displaying personalized advertisements
• Providing product recommendations

You may unsubscribe from promotional communications at any time.

Security and Fraud Prevention

Including:

• Account authentication
• Fraud detection
• Security monitoring
• Prevention of unauthorized activity

Customer Support and Communication

Including:

• Responding to inquiries
• Providing customer support
• Sending transactional notifications

Legal Compliance

Including:

• Compliance with applicable laws
• Responding to lawful requests
• Resolving disputes
• Enforcing agreements and policies

5. Legal Basis for Processing (EEA/UK Users)

Where applicable under GDPR or similar laws, we process personal information based on:

• Performance of a contract
• Legal obligations
• Legitimate business interests
• Your consent

6. Disclosure of Personal Information

We may disclose personal information to:

• Shopify
• Payment processors
• Shipping providers
• Analytics providers
• Customer service providers
• Cloud storage providers
• Marketing and advertising partners

We may also disclose information:

• If required by law
• To protect our rights and users
• During business transfers such as mergers or acquisitions
• With your consent

We do not sell your personal information except where permitted under applicable law.

7. Shopify Relationship

Our Service is hosted by Shopify. Shopify may collect and process personal information necessary to provide and improve services.

For additional information regarding Shopify privacy practices:

Shopify Privacy Policy:  
https://privacy.shopify.com/

Shopify Privacy Portal:  
https://privacy.shopify.com/en

8. International Transfers

Your information may be transferred to, stored, or processed outside your country of residence.

Where required by law, we implement recognized safeguards such as Standard Contractual Clauses or equivalent legal mechanisms.

9. Children's Privacy

The Service is not intended for children under the age of majority in their jurisdiction.

We do not knowingly collect personal information from children.

If a parent or legal guardian believes a child has provided personal information, please contact us so that we may remove such information.

10. Data Security and Retention

No method of transmission or storage is completely secure.

We implement reasonable safeguards designed to protect personal information, but cannot guarantee absolute security.

We retain personal information only for as long as necessary to:

• Provide services
• Maintain accounts
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements

11. Your Rights

Depending on your location, you may have the following rights:

• Right to access
• Right to know
• Right to correction
• Right to deletion
• Right to data portability
• Right to withdraw consent
• Right to object to certain processing
• Right to manage communication preferences

To exercise your rights, please contact us using the information below.

We may require identity verification before processing requests.

We will not discriminate against individuals for exercising applicable privacy rights.

12. Third-Party Websites

The Service may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites.

Users should review applicable third-party privacy policies before using such services.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically due to legal, operational, or business reasons.

Any updates will be posted on this page along with an updated revision date.

14. Contact Information

DISTURN

Responsible Representative:  
Naoto Hayashi

Address:  
3F, Shell Miyako V  
1-2-5 Nakamachi, Machida-shi  
Tokyo 194-0021  
Japan

Phone:  
+81-70-3182-7627

Email:  
Please contact us via the inquiry form.

Support Hours:  
12:00–18:00 (JST)